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Category: customer

How Bad Inventory Management Results In Lost Customers

Inventory management affects the whole customer experience in many ways. Since inventory management is the process of purchasing, storing, and selling products, it can have an impact on customers. Thus, bad inventory management, like slow delivery and product unavailability, can lead to customer dissatisfaction. Let’s see what we mean by customer satisfaction and bad inventory…

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10 Ways to Deliver Great Customer Service

In this guide, we will share with you important qualities and examples of excellent customer service Investing in effective customer service can pay off big positive impacts in the long run. After consumers’ first purchase, there is a high chance that they will stay loyal to your service. But what does it mean to offer…

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How to Improve Your Customer Service Standards

We at Megaventory are passionate about good customer service. It’s at the core of what we do, and how we operate. We collected some of our most important customer service improvement strategies. Whatever field you’re in, the competition out there is tough. Standing out with not only good but excellent customer service could make all…

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How to Boost Sales by Fostering Client Loyalty and Trust

Editor’s Note: This blog post was originally published in June 2017 and has been completely revamped and updated in April 2023 for better understanding and comprehensiveness. As an online e-commerce business owner, you always need to increase sales. You also need to know how to build customer trust and loyalty to increase your credibility with…

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3 Easy Ways To Extend Megaventory With Zapier

Certain visitors to our Megaventory site have been asking us if we support specific additional features other than those included in the long list of our Megaventory Features section. Even seasoned Megaventory users who have been using the application for some time now may also be curious about what else they can do with it to…

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How Can an Independent Retailer Compete With Power Retailers

Following the success of our other two posts on the importance of the right retail software and the top online tools and services, we decided to give a final round to our series of retail articles. In this article, we asked successful retailers and experts what the challenges of an independent retailer are and how can an independent retailer compete…

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6 Methods To Offer Customer Service (and One to Avoid)

This blog post was originally published in April 2016 and has been completely revamped and updated in April 2023 for better understanding and comprehensiveness. Through the years what we’ve learned is that offering a good product is not enough if you don’t accompany it with high-quality customer service. Being there when your customers need you and showing…

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How to Manage Your Sales Orders With ERP Software Like a Pro?

Editor’s Note: This blog post was originally published in March 2012 and has been fully updated and improved in July 2023 to be comprehensive and easily understood. Sales are arguably the lifeline of your business. Efficiently controlling the sales order your customer issues is crucial. To do so, you’ll want to elevate your sales order…

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Business software should mean mobility

Another important parameter to keep in mind is ease of use when it comes to your business software. Now, ease of use can mean lots of things and it’s primarily related to the website design but at a more fundamental level it’s also about to what extent the tool can actually get out of the…

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Looking up stock availability in your ERP

This is a quick post showing how easy it should be (and it is with megaventory!) to handle a very common task that hopefully you should have to do all the time. Say for example you’re working and an email arrives or – even better the phone rings – and a customer or possible customer…

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