Inventory management affects the whole customer experience in many ways. Since inventory management is the process of purchasing, storing, and selling products, it can have an impact on customers. Thus, bad inventory management, like slow delivery and product unavailability, can lead to customer dissatisfaction. Let’s see what we mean by customer satisfaction and bad inventory…
Category: customer
10 Ways to Deliver Great Customer Service
In this guide, we will share with you important qualities and examples of excellent customer service Investing in effective customer service can pay off big positive impacts in the long run. After consumers’ first purchase, there is a high chance that they will stay loyal to your service. But what does it mean to offer…
How to Improve Your Customer Service Standards
We at Megaventory are passionate about good customer service. It’s at the core of what we do, and how we operate. We collected some of our most important customer service improvement strategies. Whatever field you’re in, the competition out there is tough. Standing out with not only good but excellent customer service could make all…
How to Build Customer Trust and Loyalty to Increase Your Sales
This is a guest post by guest contributor Mélanie Vaast As an online e-commerce business owner, you always need to increase sales. You also need to know how to build customer trust and loyalty to increase your credibility with your target audience. But did you ever stop for a moment to think how these two concepts…
3 Easy Ways To Extend Megaventory With Zapier
Certain visitors to our Megaventory site have been asking us if we support specific additional features other than those included in the long list of our Megaventory Features section. Even seasoned Megaventory users who have been using the application for some time now may also be curious about what else they can do with it to…
How to Survive as an Independent Retailer
Following the success of our other two posts on the importance of the right retail software and the top online tools and services, we decided to give a final round to our series of retail articles. In this article, we asked successful retailers and experts what the challenges of an independent retailer are and how can an independent retailer compete…
5 methods to offer customer support (and one to avoid)
Through the years what we’ve learned is that offering a good product is not enough if you don’t accompany it with high-quality customer support. Being there when your customers need you and showing them that their concerns are valid is crucial and will drive customers to keep doing business with you again. So how do we make…
How to Handle Sales With ERP Software Like a Pro?
Sales are arguably the lifeline of your business. Efficiently controlling the sales order your customer issues is crucial. To do so, you’ll want to handle sales with ERP software in order to synchronize everything with your real-time inventory. Here’s how easy it should be to issue a sales order: Step 1. In your Megaventory account,…
Business software should mean mobility
Another important parameter to keep in mind is ease of use when it comes to your business software. Now, ease of use can mean lots of things and it’s primarily related to the website design but at a more fundamental level it’s also about to what extent the tool can actually get out of the…
Looking up stock availability in your ERP
This is a quick post showing how easy it should be (and it is with megaventory!) to handle a very common task that hopefully you should have to do all the time. Say for example you’re working and an email arrives or – even better the phone rings – and a customer or possible customer…