We haven’t done an industry roundup post in quite a bit and now it’s time to sum up some of the interesting recent developments in the tech world. They are going to make easier the lives of anyone running a modern business as well as those working for them – marketers in particular… Facebook Chat…
Category: facebook
5 methods to offer customer support (and one to avoid)
Through the years what we’ve learned is that offering a good product is not enough if you don’t accompany it with high-quality customer support. Being there when your customers need you and showing them that their concerns are valid is crucial and will drive customers to keep doing business with you again. So how do we make…
Industry roundup: consumerisation, speed and an interview
As some of you may know, we’ve recently ran a successful survey for our megaventory customers and one of the insights that emerged, is that a significant fraction of people out there prefer a shorter form of content and analysis/opinion articles. In order to accommodate both of these preferences we thought of the following idea…